About Us
We are a homeschooling family from Florida that loves learning and believes that all of life is education. We explore each day with questions and seek answers from everywhere we can find them. We are loving every minute of adventuring through life together and learning alongside one another.
Hi, I’m Lauren! As an author, illustrator, designer, and educator, I create nature-based educational materials for families, school, and nature classes. Our work is hand-illustrated and written by me for use in educational settings. I lead local nature classes and enjoy speaking opportunities to educate others on the beauty of nature. We are deeply passionate about nature, education, and conservation. Our nature-based art and educational units are used by families and private schools in 75 countries around the world. We have hosted events, fundraisers, and awareness for non-profit organizations. We serve families globally through our educational products, authored books, and global podcast.
FAQ
Q: I didn’t receive my emailed receipt, how can I access my order?
A: Each customer’s receipt is an auto-generated email sent to the email address entered on the order. Sometimes, these make their way into spam/junk/promotional folders in certain email services. Please check these extras folders within your email account. Emailed receipts come from ‘Chickie & Roo Homeschool’ if using the search feature. You may also log in to your account here on the Chickie & Roo site to access past orders and files purchased. If these steps do not resolve your issue, please kindly reach out to me at support@chickieandroo.com and I will send your files immediately!
Q: What is the return policy on digital orders?
A: Due to the nature of digital files, refunds are not accepted unless a duplicate purchase was placed. If you experience any issues with your order in the form of accessing, downloading, printing, etc, please email me and I will gladly assist you right away!
Q: Can I use these resources in a group setting?
A: All resources created for Chickieandroo.com may not be replicated, duplicated, altered, or redistributed in any way. However, all resources are available to be re-printed for personal use in one home. In addition, resources may be used in a group setting outside of the home to facilitate a lesson, but it is not permitted for multiple copies to be produced and distributed to multiple families. If you’d like more information on a discount rate for a group purchase, please contact me at support@chickieandroo.com and I will gladly assist you.
Q: I am a subscriber, but didn’t have a chance to download my monthly subscription. What do I do?
A: Subscription links expire the last day of each month. Each monthly subscription is removed and the monthly content is uploaded in its place at the end of each month. I kindly suggest downloading the monthly subscription content and saving to your computer at any point before the end of the month, even if you don’t intend to use the content at that time. In the event that you are unable to download your content before the subscription renews, kindly reach out to me at support@chickieandroo.com and I will gladly send you any files you may be missing!
Q: How do I cancel my subscription?
A: You may cancel your subscriptions at any time by logging in to your account. If you need assistance, please email me at support@chickieandroo.com and I can easily cancel your subscription for you and email you proof of cancellation for your records.
Get in Touch
We’d love to hear from you! If you have an inquiry or are interested in partnering with us, please fill out the contact form below and we will get back to you at our earliest convenience.
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